Ajay Singh, a member of the Mumbai BEST committee, raised concerns over financial discrepancies in the Chalo App billing. He claimed that only 2 lakh commuters actively use the app, while payments are based on an inflated figure of 30 lakh. The allegations suggested misuse of public funds amounting to over Rs 14 crore annually. Chalo refuted the charges and defended its contract terms regarding ticket issuance and technology deployment.