Call centre jobs drop after decades of growth; Musk predicts 'SI' takeover. Elon Musk reacted to a report highlighting a reversal in global call centre jobs, which grew by around 4% annually for 15 years but are now shrinking at the same rate as AI adoption accelerates. "They will disappear fast due to SI [super intelligence]," Musk said. Notably, US President Donald Trump recently renamed artificial intelligence as "super intelligence".