A man who paid monthly instalments for a mobile phone that he allegedly never received has been awarded Rs 1.14 lakh by a Hyderabad consumer commission, which held an electronics retailer liable for failing to establish that the handset had been delivered. The District Consumer Disputes Redressal Commission directed the retailer to refund Rs 74,698, representing the cost of the phone, pay Rs 30,000 as compensation for mental agony and harassment, and.