The chronic absenteeism sparked grievances, prompting formal complaints and an upcoming inspection by officials. Alappuzha: Patients visiting the local Employees' State Insurance (ESI) dispensary were put through an agonising wait once again, with the attending physician failing to turn up on time. The incident has reignited long-standing grievances regarding the chronic unavailability of doctors at the facility. Around 30 patients - some of whom had been waiting since 7.