An RTI reveals BMC completed just 13,211 demolitions against 2.14 lakh complaints over 10 years, with over 1.16 lakh complaints marked duplicates. An RTI has raised questions over the BMC action against illegal constructions with data showing that only 13211 demolitions were completed among 214917 complaints registered on its online portal over 10 yearsThe civic bodys Realtime Encroachment Management System RETMS introduced on March 1 2016 allows citizens to report unauthorised constructions.